customer experience

Sprinklr’s AI-powered platform helps Nakheel optimize customer experience management across more than 50 social media accounts. Sprinklr , the…

Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, launched…

InteractiveTel, a leading provider of AI-driven communications services and customer interaction analytics, announced the acquisition of the assets of…

Ambl the brand-new platform set to transform and build recovery for the hospitality industry by matching people with real-time availability - has…

Ericsson released a Connected EV Charging report in collaboration with EV charging provider Blue Corner, their connectivity provider Orange Belgium,…

Product and Customer Experience Expert to Serve as Voice of the Customer for Global Workforce Scheduling Solutions Provider Shiftboard, a…

IDology, a GBG company, released its Fifth Annual Consumer Digital Identity Study, providing valuable insights into consumer expectations and…

Balto, a leader in uniting contact center agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider…

BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, announced the launch of popular frozen treat…

Cohesity, a leader in next-gen data management, announced that Karen Egan has joined the company as chief customer experience officer. Based in Cork,…