customer experience

Startek, a global customer experience (CX) solutions provider, announced that it has entered into a partnership with Krisp, an AI-powered noise…

Appliance retailers and brands are facing supply chain and labor shortage challenges head-on by focusing on the customer experience, setting…

LivePerson, Inc., a global leader in Conversational AI, announced that it has entered into an agreement with Starboard Value LP and certain of its…

As Artificial Intelligence (AI) Grows in Importance Throughout the Business World, AIgrowthHUB Will Offer Solutions to Grow Business and Enhance the…

Hi Julie, please tell us about your current role at HubSpot and how you arrived here. I joined HubSpot earlier this year to lead our regional…

Latest Botium chatbot and conversational AI testing features further establish Cyara as global leader in CX testing and assurance market Cyara,…

Extending its Market Leadership with Activity Intelligence, Process Intelligence and Robotic Automation Alvaria, the world leader in…

Dentsu International and Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced that dentsu…

TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has…

ENSEK, the leading global retail energy SaaS provider, has announced Duncan Ellis as its new Chief Technology Officer. He will drive the development…