Customer Experience ServiceNow Delivers More Features in Now Platform Tokyo Release to Boost Engagement and Productivity AIT News Desk Sep 22, 2022 Additional solutions in latest platform release help deliver better employee and customer experiences, simplify order management and employee…
Customer Experience New Salesforce Customer 360 Innovations Help Businesses Go Digital Faster and Drive Efficient Growth… AIT News Desk Sep 14, 2022 Salesforce, the global leader in CRM, introduced new Customer 360 innovations that provide companies with powerful automation and intelligence…
Customer Experience NICE Announces Annual Digital CX Week, Highlighting Digital-First Strategies to Transform Customer… AIT News Desk Sep 14, 2022 Digital CX Week 2022 to feature online sessions by industry thought leaders and analysts embracing digital solutions to meet customers whenever,…
Customer Experience First Tech Federal Credit Union Uses Pega to Help Drive Efficiency Across Business Operations and… AIT News Desk Sep 14, 2022 Credit Union accelerates and simplifies processes to better serve members and support employees with Pega CRM solution Pegasystems the low-code…
Machine Learning Sharp/NEC’s NaViSense AI Solution Drives Better Business Insights and Improves the Customer… AIT News Desk Sep 2, 2022 The groundbreaking platform will lead to sharper audience insights, and enhanced decision-making across airports, financial institutions, and retail…
Computer Vision HoverTouch First AI and Computer Vision Solution launched by Spacee that Transforms Existing Retail… AIT News Desk Aug 31, 2022 Using only light and a projector, HoverTouch lets customers explore products virtually, collecting crucial data and boosting sales Spacee, which…
SaaS Tropic Announces New Executive Hires to Support the Rapid Growth of Its All-In-One SaaS Procurement… AIT News Desk Aug 26, 2022 Tropic, the all-in-one SaaS procurement platform that helps companies optimize their software spend, announced the addition of Kristy McCown, Head of…
Customer Experience State of Ecommerce Merchandising Report Finds Tech Adoption Improves Team Effectiveness by Reducing… AIT News Desk Aug 16, 2022 Insights from Constructor reveal a majority of merchandising teams are spending more than 50% of their week on manual merchandising activities;…
Customer Experience OneView Commerce Supports Innovative Customer Engagement AIT News Desk Aug 9, 2022 OneView Commerce announced it successfully delivered a series of key digital initiatives leveraging OneView's Unified Commerce Platform for Kroger.…
Analytics Quantiphi Announces Partnership with Stripe for Data for Payment Analytics Initiative AIT News Desk Aug 5, 2022 Quantiphi, an AI-first digital engineering company, announced its go-to-market initiative with Stripe, Data for Payment Analytics. Quantiphi, as a AWS…