Customer Experiences

Tealium, the most trusted and world's largest independent customer data platform (CDP), released an "Organization of the Future" report outlining how…

Hi Wendy, welcome to the AiThority Interview Series. Please tell us about your role at Zendesk and how it has evolved during the pandemic? Thank…

New and expanded features include call and screen recording, video playback, after-work automation and quality forms to complement automated…

Alteryx, Inc., the Analytics Automation Company, announced that it has been awarded four Snowflake Competency badges for its proven success automating…

Adobe announced new services in Adobe Analytics, delivering a single workspace for brands to unify data and insights across all media types, now…

Partnership will provide brands with powerful insights collection capabilities to support the creation of impactful customer experiences Alida, a…

Equinix, Inc., the world's digital infrastructure company, announced the appointments of Fidelma Russo and Jeetu Patel to the Equinix Board of…

Zoho Corporation, a leading global technology company, announced Zoho Marketing Plus, a new unified platform that brings together marketing activities…

Balto, the #1 real-time guidance platform for contact centers, announced that its AI-powered enterprise conversation excellence solutions are now…

New ISG Digital Engineering advisory business will help global enterprises digitize products and create connected customer experiences…