Next-Generation Adobe Analytics Delivers Customer Insights From Streaming Media and the Metaverse
Adobe announced new services in Adobe Analytics, delivering a single workspace for brands to unify data and insights across all media types, now…
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Customer Experiences
MIS Group and Alida Partner Together to Strengthen Customer Experiences in Europe
Partnership will provide brands with powerful insights collection capabilities to support the creation of impactful customer experiences
Alida, a…
Equinix Announces Two New Appointments to Board of Directors
Equinix, Inc., the world's digital infrastructure company, announced the appointments of Fidelma Russo and Jeetu Patel to the Equinix Board of…
Zoho Unifies Marketing Operations with New Platform Driving Business Growth and Improved Customer…
Zoho Corporation, a leading global technology company, announced Zoho Marketing Plus, a new unified platform that brings together marketing activities…
Balto Real-Time Guidance Now Available as Premium App on Genesys AppFoundry
Balto, the #1 real-time guidance platform for contact centers, announced that its AI-powered enterprise conversation excellence solutions are now…
ISG Launches Digital Engineering Business to Meet Booming Demand for Data- and Software-Driven…
New ISG Digital Engineering advisory business will help global enterprises digitize products and create connected customer experiences…
Spacee Launches HoverTouch, the First AI and Computer Vision Solution that Transforms Existing…
Using only light and a projector, HoverTouch lets customers explore products virtually, collecting crucial data and boosting sales
Spacee, which…
Mapp Updates its Insight-led Customer Experience Platform
Mapp Cloud now integrates with the leading B2C digital commerce platform (VTEX), expands into the “No-code” domain (via Bubble.io) , and adds a…
Humach Continues Investment in Digital Agent Strategy, Adds Chief Product Officer
Technology Veteran Bruce Sharpe Joins Executive Team of Global Outsourcer
Humach (humans + machines) is revolutionizing the way businesses…
mParticle Democratizes Access to Its Enterprise Grade Customer Data Infrastructure Product
mParticle, the leader in customer data infrastructure, announced it would make its enterprise product available via two additional options including a…