Customer Experiences

As COVID-19 accelerates organizations’ digital experience optimization efforts, Decibel shatters expectations As enterprises double down on…

Innovative Open Banking service for UK corporates Bottomline, a leading provider of financial technology that makes business payments simple, smart…

Enhanced Customer Data Foundation Will Help DICK'S Serve Its Customers Across All Channels and Touchpoints Amperity announced DICK'S Sporting…

Brands can integrate Digital River’s Payments and Risk solution into their commerce platform Today Digital River, the most experienced global…

First-of-its-kind, AI-powered, out of the box ENLIGHTEN behavioral models provide real-time agent guidance during interactions to create unparalleled…

Contract Lifecycle Management Leader Named Runner-Up in both Alliance Global ISV and Manufacturing Categories Icertis, the leading provider of…

New offerings accelerate ROI on Customer Data Platform investments Acxiom, the customer intelligence company whose data-driven solutions create…

The CoreMedia Content Cloud is now available on the commercetools Integration Marketplace CoreMedia, developer of the agile content management and…

Genesys deepens partnership with Microsoft to help enterprise contact centers improve employee and customer experiences Genesys, a global leader in…

Humach, a leading agent and technology outsourcer, has completed the acquisition of InfinitAI, a Colorado-based provider of purpose-built artificial…