News Contentful Launches New Optimizely Application that Enhances the Content Delivery Process to Drive… AIT News Desk Sep 12, 2019 New application enables developers to build content experimentation directly into Contentful’s content infrastructure Contentful, the leading…
Analytics CoreMedia Partners with Translations.com to Reduce Time-to-Market for Global Content Publishing AIT News Desk Sep 11, 2019 CoreMedia Content Cloud has successfully completed the Translations.com GlobalLink Connect Certification Program CoreMedia, global provider of…
News Only 37% of C-Store Retailers Say Current IT Store Infrastructure is Well Prepared to Cope with… AIT News Desk Sep 6, 2019 96% of C-Store Directors and It Managers Agreed That If IT Was Easier to Implement New Applications and Services, They Would Do It More Often,…
News World’s Largest Sports Retailer Runs on MuleSoft to Deliver Omnichannel Customer Experiences AIT News Desk Sep 5, 2019 Anypoint Platform Enables Decathlon to Innovate at Scale, Launch New Products to Market, and Expand Its Presence to the United States and Beyond…
Technology Startek Unifies Global Brand AIT News Desk Aug 28, 2019 Startek, Inc., a global provider of customer experience management solutions, is rebranding Aegis, which it acquired in July 2018, and the combined…
AIT Featured Posts 20 Million Fliers to Experience Singapore Airlines’ AI-Powered Experiences Sudipto Ghosh Aug 26, 2019 One of the world's finest and most reputable airline service providers, Singapore Airlines will deliver AI-enhanced experiences to its 20 million…
Automation ActiveCampaign Announces Integration on Salesforce AppExchange AIT News Desk Aug 22, 2019 ActiveCampaign and Salesforce customers can now better align sales and marketing teams while automating unique customer experiences ActiveCampaign,…
Analytics Simon Data Raises $30 Million to Expand Data-Driven Customer Experiences in the Enterprise AIT News Desk Aug 20, 2019 Fast-Follow Investment to Drive Data Science and Continued Growth; Major Customers Include Albertsons, ASOS, Equinox, Venmo, WeWork Simon Data, the…
News Media Streams Allows Businesses to Improve Customer Support Conversations in Real-Time AIT News Desk Aug 8, 2019 Empowers Developers to Apply AI and Machine Learning to Improve Customer Experiences in Real-Time during Voice Calls Twilio, the leading cloud…
Automation SugarCRM Announces Sugar Serve, an Innovative New Offering Focused on Customer Support AIT News Desk Aug 1, 2019 Integrated Console Experience Revolutionizes Customer Support Processes SugarCRM Inc., the company that helps organizations deliver exceptional…