customer interaction

Andromo, a global SaaS platform, is a leading mobile app builder. It has created a simple solution using which users can turn their Shopify stores…

OneShield has announced a new strategic partnership with Airkit Inc., a market-leading digital experience platform that will further enrich the…

InteractiveTel, a leading provider of AI-driven communications services and customer interaction analytics, announced the acquisition of the assets of…

Introduction of Insights and Chatbot products and updates to Director and Agent Assist enable a new era of contact center productivity Cresta, the…

Weave , the all-in-one customer communication platform for small business, announces its newest integration with Fuse cloud-based dental practice…

Italian life sciences company improves hybrid customer interaction and increases sales efficiency Veeva Systems announced that Tec-Med, an Italian…

UiPath executive Thomas Hansen joins board and Scott Sinatra as new CRO  Dixa, the Nordic customer service innovator that has transformed the EMEA…

In today’s digital economy, delivering seamless, personalized customer experiences is key to market leadership. But keeping up with mounting and…

The Acquisition Makes the Company the Only Email Signature Solution to Integrate With Feedback Service Exclaimer Group announces the acquisition of…

Smartsheet, the enterprise platform for dynamic work, announced that Edgenuity, a leading provider of online curriculum and instructional services for…