Customer Experience Sales and Marketing Software Leader, Polaris Software, Doubles-Down on Customer Interactions,… AIT News Desk Sep 24, 2021 Polaris Software, a leading provider of sales and marketing software, announced that the company has surpassed 1 million users through its global base…
Customer Experience Observe.AI Expands Into Omnichannel Customer Experience Market With ScopeAI Acquisition AIT News Desk Aug 31, 2021 The leader in Contact Center AI announces new omnichannel conversation intelligence offerings that uncover new insights from customer…
Sales and Customer Support NICE CXone Wins UK National Innovation Award For Remote Management Of Customer Interactions AIT News Desk Aug 19, 2021 CXone recognized for innovative features and services supporting contact center agility and business continuity designed for today’s work from…
Investment DealHub.io Raises $20 Million To Take Revenue Amplification Mainstream AIT News Desk Jun 4, 2021 Demand for category-defining Revenue Amplification, powered by CPQ, CLM and Digital DealRooms, drives DealHub's second consecutive year of…
Natural Language Expert.ai Adds a New Layer of Human-like Understanding Capabilities to Its Natural Language API AIT News Desk May 7, 2021 - AI-based enhancements include emotional and behavioral traits and a writeprint extension performing a stylometric analysis of documents - The new…
Urban Mobility Connected Packaging: A New Era of Smart Products Robert Lockyer Jan 20, 2021 We have entered the fascinating era of 'Connected Packaging.' These days, smart can be added to the front of just about everything. And…
Sales and Customer Support Salesforce Einstein Now Delivers 80+ Billion AI-Powered Predictions Every Day AIT News Desk Nov 24, 2020 Adoption surges as customers adapt to rapidly shifting market conditions Customers such as AdventHealth, Icebreaker, Maersk, Orvis, Sun Basket and…
Cloud Oracle and Sprinklr Help Organizations Enhance Marketing and Customer Service AIT News Desk Sep 29, 2020 New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter…
Voice Chorus.ai Builds Largest Patent Portfolio in Conversation Intelligence Industry AIT News Desk Sep 24, 2020 Exclusive technology unlocks the deepest insights across performance, revenue, and market intelligence Chorus.ai, the No. 1 Conversation…
Speech Centerfield Adds Speech Analytics to Customer Acquisition Platform Dugout AIT News Desk Sep 16, 2020 Centerfield, technology-driven marketing, and customer acquisition company, announced the integration of speech analytics into its industry-leading…