Customer Journey

mParticle, the leader in customer data infrastructure, announced that it has acquired Indicative, a customer journey analytics platform. This is…

Optimal Strategix Group, Inc. (OSG), a globally recognized leader in Customer Journey, Experience, and Engagement Technologies, announces the…

Firm also announces new Client Success Team to enhance client experience DATAMARK, the public safety geographic information systems (GIS) team of …

The global Covid-19 pandemic forced many business owners to take a deep introspection and re-evaluate what is working and what can be changed to…

Banks use technology partners to spread risks while raising customer service levels, finds Frost & Sullivan The hyper-digitalization of financial…

World-first for rail industry enables travelers to complete ticket and passport checks securely at home iProov, the world leader in biometric face…

Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and…

By integrating with SAP Emarsys Customer Engagement and SAP Customer Data Platform, the Jebbit platform delivers personalized, interactive…

LeadsRx a leading provider of multi-touch marketing attribution and customer journey analytics software and services  announced support for additional…

Now, Banks Can Offer Their Customers a Secure, Passwordless Authentication Experience That Removes the Reliance on Passwords, One-Time-PINs and…