Customer Experience Applause Survey Shows Customer Retention and Revenue Negatively Impacted by Just One Bad Digital… AIT News Desk Feb 17, 2022 Retail, financial services, media and entertainment were most impacted by poor onboarding experience -Applause, the world leader in testing and…
SaaS New Canto Features Empower Digital Content Creators Amid Surging Demand AIT News Desk Jan 28, 2022 Global DAM Leader Sees 62 percent Year-Over-Year ARR Growth; 110 Percent Net Customer Retention Canto, a leading provider of digital asset management…
Martech Todd Rathje Joins Contentstack as Chief Revenue Officer AIT News Desk Jan 20, 2022 Contentstack, the leading Agile Content Management System (CMS), announced it appointed Todd Rathje as the company's first Chief Revenue Officer…
Financial Services New Ricoh Solution Helps Insurance Providers Resolve Claims Faster to Improve Customer Satisfaction AIT News Desk Jan 19, 2022 Ricoh USA, Inc. announced RICOH Claims Management Services, a purpose-built integrated service that solves a top challenge for insurance providers:…
Financial Services Timios Appoints Company Veteran to new Executive Role of COO to Support Its Ongoing Growth Strategy AIT News Desk Jan 6, 2022 Timios Holdings Corporation announced a new role for Joe Montag as the organization's first Chief Operating Officer. A founding member of Timios since…
Martech Apex Points Of Marketing In 2021 As Explained By Pravin Chandan AIT News Desk Dec 28, 2021 Looking back and analyzing is the best way to ensure future success and the same goes with marketing. 2021 was a year when companies put their best…
Sales and Customer Support Conga Announces Accelerated Revenue And Customer Growth Driving More Innovation In Market Leading… AIT News Desk Oct 5, 2021 60% of customers expanded their CPQ product usage Conga, the global leader in Commercial and Revenue Operations transformation, announced accelerated…
Cloud Annex Cloud Continues To Accelerate Growth For Global Enterprises Through Customer Loyalty And… AIT News Desk Aug 27, 2021 Annex Cloud Clients are Embracing Loyalty Experience Platform as the Force Behind their Customer Retention Growth Strategy Annex Cloud, a global,…
Martech Sitel Group Research Reveals Poor Customer Experience Leads to Customer Churn AIT News Desk May 7, 2021 The 2021 Driving Customer Loyalty Report Finds One Third of Consumers Considered Breaking up With a Brand and 65% Ended up Doing so as a Result of…
Technology Platform Science’s Connected Vehicle Platform for Enterprise Fleets Acclaimed by Frost &… AIT News Desk Mar 17, 2021 The company offers customers a distinctive open platform and serves as a mobile device management (MDM) solution Based on its recent analysis of…