Talkwalker Makes Its Brand Love Benchmarking Solution Available to Marketers
Talkwalker, the leading consumer intelligence company, announced the immediate availability of its Brand Love Benchmarking solution. Powered by…
Browsing Tag
Customer Satisfaction
Quinnox Deploys Qyrus to Help Shawbrook Transform its Platform
Quinnox, a global provider of full-spectrum IT and digital solutions, is a material outsourcer to Shawbrook, and a key enabler of their technology…
Usage-Based Auto Insurance Takes Center Stage as Satisfaction Flatlines, J.D. Power Finds
A record high number of serious collisions, skyrocketing used-vehicle prices and surging repair costs have created an unenviable scenario for auto…
Tacton Unveils Product Updates to Remove Silos and Connect Engineering, Sales and Supply Chain…
New integrations and features help manufacturers configure, price, and quote complex solutions with confidence and ease and deliver better customer…
Customer Satisfaction with Bank and Credit Card Digital Experience Declines, J.D. Power Finds
Perfect Storm of Rising Customer Expectations and Faltering Economy Creates New Challenges for Websites and Mobile Apps
Many retail bank and credit…
P&C Insurer Digital Investments Not Enough to Offset Rising Rates, J.D. Power Finds
The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the…
TechSee Introduces Continuity, the Industry’s First Omnichannel Solution for Truly Customer-Centric…
TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of Continuity, a seamless solution to drastically…
Duluth Trading Company Transforms In-Store Checkout Experiences with TCS OmniStore
Tata Consultancy Services’ Unified Commerce Platform Has Helped the Lifestyle Company Enhance Customer Satisfaction, Improve Sales, and Drive…
New Qualtrics Social Connect Helps Companies Respond Quickly over Social Media and Chat
A single unified inbox for understanding, segmenting and responding to everything customers are saying across social media, messaging apps, email and…
Nationwide Building Society Improves Member Experiences with Pega Smart Dispute
New deployment helps streamline processes, reduce manual tasks for employees, and digitise member experience
Pegasystems Inc, the software company…
