Customer Satisfaction

Since 2018, Sprinklr has been partnering with PUMA to accelerate its CXM transformation, resulting in increased e-commerce sales Sprinklr, the…

XM/OS includes three core services that empower organizations to quickly understand customers' and employees' needs, and adjust experiences in…

For a few days in early February, the kitten filter Zoom video took the US by storm. Viewed more than 10 million times on YouTube, the short clip was…

Syncron, the largest privately-owned global provider of cloud-based after-market service solutions, announced the general availability of Syncron…

Interactive tool gives franchisors data-driven insights to boost sales, market share  Data storytelling pioneer Toucan Toco announced the North…

Ontracks, the leading IBM Maximo consulting firm in North America, is pleased to announce that it has achieved the distinguished IBM Platinum Business…

In the next two years, the field service industry will hold an estimated value of $4.45 billion. The worth of this sector continues to grow as field…

Technology industry executive brings expertise in strategy, operations, cloud platforms, and other services Plexus Worldwide, a leading health and…

Demand for Highspot's Category-Defining Platform Drives Successive, Record Quarters for Annual Recurring Revenue and New Customers Highspot, the…

Customer experience, AvidPay Network recognized as strengths of AvidXchange in latest IDC MarketScape report AvidXchange, the leading provider of …