Security BeyondTrust Adds Remote Support Integration for ServiceNow CSM AIT News Desk Dec 16, 2020 New BeyondTrust Remote Support integration with ServiceNow enables support desk efficiencies, faster incident response, and improved “first call”…
Martech allplants Selects Dixa to Deliver Customer Delight AIT News Desk Nov 4, 2020 Vegan food delivery business rethinks customer service to embrace a growing market opportunity whilst maintaining its relationship-based approach…
Hot Startups Arkose Labs Announces Two Key New Hires, Mark Resnick as COO and CFO, and Patrice Boffa as VP,… AIT News Desk Oct 20, 2020 On the heels of a year of massive growth, Arkose Labs announced the expansion of its leadership team with the hiring of two new executives, Mark…
Sales and Customer Support Cresta’s AI Coaching Software Integrates with Amazon Connect to Provide Real-Time Performance… AIT News Desk Oct 8, 2020 Organizations Immediately Benefit from Artificial Intelligence to Improve their Workforce Cresta, a real-time intelligence platform for customer…
Augmented Reality ATLATL Software Only 5x Named Leader by G2 for Visual Configuration AIT News Desk Oct 7, 2020 ATLATL Software, a 3D product visualization, configuration, and augmented reality commerce provider, is thrilled to announce being named a Leader in…
IT and DevOps NuMSP Presents the First AI-Based Managed IT Service, Now Available for All New Orleans Area… AIT News Desk Oct 3, 2020 Business owners in the New Orleans area now have access to the nation's leading and top-rated IT services and solutions. NuMSP now offers business…
HR Technology JobPts Named a High Performer Enterprise and FrontRunner Employee Recognition Software by G2 and… AIT News Desk Sep 30, 2020 G2 confirmed again that JobPts is a high performer for employee recognition software in two categories. Parallel, Software Advice has named it the…
Analytics Aternity and Intel Partner to Enhance Visibility Into the Digital Employee Experience AIT News Desk Sep 26, 2020 Collaboration to Deliver Deep Insights for Enterprise IT Customers Aternity, the enterprise-class Digital Experience Management Company, announced…
SaaS Revenera Study Finds SaaS Models Growing Fast But Industry Still Requires Business Model Flexibility AIT News Desk Sep 23, 2020 Revenera released the 2020 Revenera Monetization Monitor: Monetization Models and Pricing report. This report provides product executives at software…
Robots Sitel Group, UiPath Partner to Transform Customer Experience Industry with Hyperautomation AIT News Desk Sep 23, 2020 UiPath RPA platform combined with Sitel Group’s decades of customer service know-how delivers new CX and automation capabilities for global brands…