Technology Dynatrace Extends Grail to Power Business Analytics with Speed and Precision AIT News Desk Nov 17, 2022 Enables business and IT leaders to extract precise business insights from data in real-time, in context, and at a massive scale Software…
Technology Picnic Works Unites Leaders in Foodservice Technology with Industry-First Automation Partner Program AIT News Desk Nov 17, 2022 Picnic Works, a Seattle-based developer of kitchen automation technology, debuts its Picnic Partner Program, bringing together cutting-edge companies…
SaaS Sytel Extends CCaaS Subscription Service Into Europe and APAC AIT News Desk Nov 2, 2022 Sytel has announced the expanded availability of Softdial Cloud, its Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise…
Bots/Intelligent Assistants Appy Pie Chatbot Now Allowing Businesses to Create Chatbots for a Variety of Applications AIT News Desk Oct 19, 2022 Appy Pie Chatbot, a no-code chatbot builder, is now allowing businesses to build and deploy chatbots for a variety of applications. With Appy Pie…
Security NINJIO Expands Services With Strategic Acquisition Of Innovative Behavior-based Cybersecurity… AIT News Desk Oct 18, 2022 NINJIO, a cybersecurity awareness company that leads the industry in customer satisfaction, has acquired DCOYA – an advanced behavior-centric…
Robots SoftBank Robotics America and Gausium Announce Partnership to Expand Automated Robotic Solutions… AIT News Desk Oct 10, 2022 SoftBank Robotics America (SBRA), the North American arm of the global leader in robotics solutions, and Gausium, a leading solutions provider of…
Financial Services Sapiens Partners with Hi Marley to Modernize the Claims Experience with AI-Enabled SMS Communication AIT News Desk Oct 10, 2022 Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, and Hi Marley, creators of the only…
Machine Learning Small Businesses Experience Significantly Improved Wireless Service and Performance AIT News Desk Oct 6, 2022 Satisfaction among small business wireless customers has reached an all-time high, according to the J.D. Power 2022 U.S. Business Wireless…
Customer Experience Big Sandy Superstore Implemented Package.ai to Automate Operations, Reduce Costs and Boost Customer… AIT News Desk Sep 29, 2022 Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using conversational AI, workflow automation…
Machine Learning Klaus Raises €12 Million Series A To Scale AI Platform, Transforming Customer Support AIT News Desk Sep 29, 2022 SaaS startup is already helping thousands of customer service agents at hundreds of enterprises to improve contact center quality and consistency;…