Customer Satisfaction

Global retailer and service provider Kohler has reported a significant improvement in customer satisfaction and service levels since adopting…

Enables business and IT leaders to extract precise business insights from data in real-time, in context, and at a massive scale Software…

Picnic Works, a Seattle-based developer of kitchen automation technology, debuts its Picnic Partner Program, bringing together cutting-edge companies…

Sytel has announced the expanded availability of Softdial Cloud, its Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise…

Appy Pie Chatbot, a no-code chatbot builder, is now allowing businesses to build and deploy chatbots for a variety of applications. With Appy Pie…

NINJIO, a cybersecurity awareness company that leads the industry in customer satisfaction, has acquired DCOYA – an advanced behavior-centric…

SoftBank Robotics America (SBRA), the North American arm of the global leader in robotics solutions, and Gausium, a leading solutions provider of…

Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, and Hi Marley, creators of the only…

Satisfaction among small business wireless customers has reached an all-time high, according to the J.D. Power 2022 U.S. Business Wireless…

Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using conversational AI, workflow automation…