Customer Service

Marketers and customers service departments find the future of WhatsApp Automation extremely fertile. The rise of ChatGPT3-like tools have made it…

As more consumers make online channels their preferred shopping destination, the e-commerce market is one that cannot be ignored. Market estimates…

Andar Software, an industry-leading CRM software and cloud hosting provider, announces that Greater Twin Cities United Way (GTCUW) will transition…

Promotion of Kristin King as chief customer officer follows two years of customer-led growth and expansion of customer success and support teams…

The global B2B industry is the largest it’s ever been and growing – on track to become a quarter trillion-dollar market in the next five years. As…

AI software has the potential to make better business decisions. Organizations worldwide are seeking the best AI software to augment their business…

A Fortune 500 client in the energy industry realized $14 million in annualized savings after selecting iQor. The company selected iQor as their first…

SoundHound AI,a global leader in voice artificial intelligence, today unveiled Dynamic Interaction With Generative AI, further extending the…

Dominion Energy Virginia is implementing Oracle Utilities Outage Management System and new advanced distribution management (ADMS) capabilities in …

Medallia,the global leader in customer and employee experience, announced the findings of its new report: The New Customer Expectations for the…