Customer Service

AI software has the potential to make better business decisions. Organizations worldwide are seeking the best AI software to augment their business…

A Fortune 500 client in the energy industry realized $14 million in annualized savings after selecting iQor. The company selected iQor as their first…

SoundHound AI,a global leader in voice artificial intelligence, today unveiled Dynamic Interaction With Generative AI, further extending the…

Dominion Energy Virginia is implementing Oracle Utilities Outage Management System and new advanced distribution management (ADMS) capabilities in …

Medallia,the global leader in customer and employee experience, announced the findings of its new report: The New Customer Expectations for the…

Talkdesk a global cloud contact center leader for customer-obsessed companies, announced that it has joined the Jack Henry Vendor Integration Program…

COVU, the only all-in-one AI-enabled digital platform for insurance agencies, has released a new executive forecast on the industry shift toward using…

Start-up allows users to experiment and seamlessly add advanced language capabilities to their existing apps One AI, a platform that enables…

Sony's new off-ear headphones help runners go the distance through an innovative and comfortable design for a stress-free listening experience  Sony…

 Jack Henry  that greenpenny has selected Jack Henry to empower its mission of facilitating the green energy transition in the Midwest. Greenpenny is…