Technology TeamViewer Helps EMI Reduce Costs, Improve Customer Service and Spur New Growth AIT News Desk Dec 1, 2022 Electra-Media, Inc. (EMI), a custom digital outdoor advertising display firm, is using a secure remote access and support solution to reduce costs,…
Machine Learning Aivo’s Video Conversational AI, the First AI Video Avatar Designed to Interact With Customers AIT News Desk Nov 22, 2022 Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to interact with their…
Technology EDF in the UK Exceeds End-User Expectations by Providing a Seamless Digital Experience with Alluvio… AIT News Desk Nov 18, 2022 Digital Experience Management solution provides EDF in the UK with real-time visibility of end-user experience by delivering actionable insights…
Technology Repairing Perceptions of the Traditional Car Repair Shop AiThority.com Guest Author Nov 15, 2022 There’s a lot of talk about customer experience (CX): it must be at the heart of any successful business, and the time to deliver on rising consumer…
Technology Jitterbit Announces Expanded Relationship with Shopify AIT News Desk Nov 15, 2022 Shopify merchants can now access fast, seamless and trusted ERP integration Jitterbit, the API transformation company, announced it will provide…
Technology Dixa Discover Unlocks the Power of Customer Service Data to Drive Growth AIT News Desk Nov 10, 2022 Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage customer service data…
Machine Learning Zest AI Secures Growth Capital from Fintech Investors, Strategic Partners, and Customers to Advance… AIT News Desk Nov 3, 2022 Co-led by Insight Partners and CMFG Ventures, this investment from new and existing investors will support Zest AI's next phase of growth in the…
Machine Learning Wells Fargo’s New Virtual Assistant, Fargo, to Be Powered by Google Cloud AI AIT News Desk Oct 25, 2022 Fargo will leverage Google Cloud’s leading AI to provide customers personalized service and offer guidance Wells Fargo & Company announced…
Machine Learning Cogito Announces an AI-Informed Personalized Coaching Solution to Support Frontline Professional… AIT News Desk Oct 19, 2022 The new module automates the creation of personalized growth plans, streamlines coaching preparation for team leaders and provides continuous…
Cloud HORIBA Europe GmbH Deploys ServiceMax Across Its European Operations to Further Propel Business… AIT News Desk Oct 18, 2022 ServiceMax, a leader in asset-centric field service management, announced HORIBA Europe GmbH has selected and deployed ServiceMax's field service…