AiThority Interview with Zohaib Ahmed, co-founder and CEO at Resemble AI
Zohaib Ahmed, co-founder and CEO at Resemble AI discusses the benefits of adopting AI powered fraud prevention strategies in this AiThority interview:…
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Customer Service
Pomeroy Technologies Launches Adaptive AI Platform BanzAI™ and Revolutionary IT Service Desk…
Built to deliver results, AI platform embeds intelligence into core systems and processes across enterprises. The result? Streamlined service desks,…
The New Luware Nimbus Companion Makes AI-Driven Customer Service More Accessible
AI-driven Orchestration Layer: Harmonizing Human and Virtual Users in Microsoft Teams for Optimal Customer Journeys
Luware, a leading provider of…
The Quiet Revolution: How Small Language Models Are Winning On Speed, Security, And Cost?
Hugging Face's research from 2024 showed that more than 40% of enterprise AI deployments were based on small language models. This was a big change…
Smart Operating Procedures: Transforming Customer Service with AI-Powered Workflow Automation
IrisAgent has unveiled Smart Operating Procedures (Smart OP), a groundbreaking AI platform that lets customer service teams design and automate SOPs…
Why Voice AI Is the New Growth Engine for Enterprises
There’s a quiet revolution underway in enterprise tech — and you don’t need to look at a single screen to know it’s real. You can hear it.
Voice AI…
Synthetic Curiosity: Teaching AI To Ask Questions, Not Just Answer Them
In the past few years, artificial intelligence has come a long way and can now be relied on for everything from customer service to scientific…
AiThority Interview with Jonathan Kershaw, Director of Product Management, Vonage
Jonathan Kershaw, Director of Product Management at Vonage chats about the impact of AI on modern contact centers in this interview with…
Revenued Releases New 2025 Survey on AI Usage Among Small Businesses
Revenued announced the release of its latest survey report, AI Usage Among Small Businesses in 2025, offering an in-depth look at how…
Mohist AI Limited Launches TranGPT, an AI Translation and TTS SaaS Platform Empowering Cross-Border…
The Hong Kong–based company introduces a multilingual AI-powered communication tool designed for e-commerce sellers, financial professionals, and…