Customer Service

You have probably heard a lot about prompt engineering. Last year, it was the big new skill everyone was talking about. We all learned how to write…

Cognigy is recognized by Gartner® as a Leader for Completeness of Vision and Ability to Execute Cognigy, a global leader in AI-powered customer…

Cognigy, a global leader in AI-powered customer service solutions, announced a strategic partnership with TeKnowledge, a global tech services…

Realbotix Corp. (“Realbotix” or the “Company”), a leader in AI-powered humanoid robotics, announces that its robot now communicates fluently in 15…

Audos, which finds and develops everyday entrepreneurs to build million-dollar AI businesses, today announced $11.5 million in combined Pre-Seed…

Aisera, a leading provider of agentic AI for business, today announced a major expansion of its award-winning Agentic AI platform, introducing a new…

AVATAi will debut its new cloud-based 3D avatar platform at SuperAI Singapore 2025, from 18-19 June at Marina Bay Sands, Singapore. Built for…

Genpact, a global advanced technology services and solutions company, today announced new research uncovering uncertainty around AI adoption…

Empathy. It’s more than just a buzzword—it’s the key to meaningful interactions, especially in business. But how do you amplify this ability to…

The way businesses communicate with customers is undergoing a radical conversion. What was once a clear distinction between voice calls and text…