Customer Service

TCN's second annual "Consumer Insights about Customer Service" survey provides new insights and changes over the past year in Americans'…

The Converge platform enables healthcare organizations to deliver better outcomes, improve operational efficiency, and achieve digital care delivery…

Designed to empower dealership and corporate employees to lead the charge for electrification and to be advocates for the brand. Mercedes-Benz USA…

Metronet announced its ultra-high-speed 100 percent fiber optic internet is now available to residents and businesses throughout Piqua. Metronet’s…

New customer expectation survey reveals consumers spend more with retail commerce brands that provide a tailored customer experience Gladly, the…

TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of their Visual Intelligence (VI) Platform, a…

While rising inflation may be causing consumers to carefully evaluate investments in high-stakes purchases, inflation is also increasing their…

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has signed a channel partner agreement…

Language I/O, a global leader in multilingual customer engagement, announced the release of its integration with ServiceNow. In providing a turnkey…

D-Patrick Is now offering customers an opportunity to buy a vehicle completely online from a locally owned, fourth-generation family dealership.…