Customer Service

TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of their Visual Intelligence (VI) Platform, a…

While rising inflation may be causing consumers to carefully evaluate investments in high-stakes purchases, inflation is also increasing their…

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has signed a channel partner agreement…

Language I/O, a global leader in multilingual customer engagement, announced the release of its integration with ServiceNow. In providing a turnkey…

D-Patrick Is now offering customers an opportunity to buy a vehicle completely online from a locally owned, fourth-generation family dealership.…

Water and electric utilities adopt Oracle cloud solutions to get up and running faster, automate data management, and boost customer service…

Oracle announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams. Agent Service brings…

Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…

3Pillar Global ("3Pillar"), a global developer of cutting-edge digital products and a leader in digital innovation strategy, announced that Will…

From Best Buy to Etsy, 2022 is the year brands are investing in customer experience or CX. Customers want more from companies, and the broken contact…