CGS Releases TeamworkAR Enterprise-Ready Augmented Reality Training And Collaboration Platform
Enables easy-to-use AR solution to support field services professionals across the enterprise
CGS, a global provider of business applications,…
Browsing Tag
Customer Service
International Survey Probes Into The Future Of Customer Service, Considers Consumer Preferences…
PCI Pal survey compares opinion between consumers and contact center professionals in the UK and USA
Having surveyed nearly 3000 consumers and…
Thankful Expands AI Customer Service to European Market with Dixa Partnership
Thankful, the AI platform powering the customer service revolution has expanded into the European market by signing an exciting, new partnership with …
New Benchmark Research From Incisiv And Genesys Only 15% Of Retailers Offer A Differentiating…
While omnichannel customer service is a table stakes expectation amongst shoppers, the degree of service varies dramatically among both industry…
Stella Connect By Medallia Integration With Snappy Gifts Makes Rewarding Agents A Snap
New partnership makes it easy to recognize, motivate, and engage customer service agents expanding the functionality of Medallia Contact Center Suite…
Firmex Wins Gold Stevie Award for Customer Service Department of the Year
Firmex, a Toronto-based global provider of virtual data room and secure document sharing solutions, proudly announced winning a Gold Stevie Award for…
Quiq Announces Integration With Microsoft To Enable Digital Messaging On Dynamics 365
Quiq's integration enables Dynamics 365 customers to capture leads and customer service cases directly from SMS/text, Apple Messages for Business,…
Glia and Zensar Partner to Help Financial Institutions and Insurance Providers Enhance Customer…
Partnership to enable organizations to take a digital-first approach to customer service
Glia, a leading provider of Digital Customer Service,…
TravelPerk Delivers Excellent Customer Service with Playvox Workforce Engagement Management
Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement management solutions, announced that TravelPerk, the…
Infobird Upgrades Its Intelligent Interactive Training Product
Infobird Co., Ltd, a software-as-a-service provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions,…
