Lee Equity Acquires Unlimited Technology
Lee Equity Partners, LLC, a growth middle market private equity firm, announced that funds managed by the firm have acquired a majority ownership…
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Customer Service
HTC Global Services Reveals New Brand Identity Uniting CareTech and Ciber Under One Brand
HTC Global Services announced that its companies, including CareTech Solutions and Ciber Inc., are uniting under one name and one brand - HTC Global…
FDH Aero Acquires Unical Defense
Defense aftermarket leader to serve as beachhead for FDH platform
FDH Aero , an aerospace and defense products distributor serving aircraft…
Virtual Cable Joins IGEL Ready Program as a Technology Partner
Virtual Cable joins a growing number of forward-thinking businesses that are integrating and validating their products through the new IGEL Ready…
Leading Japanese BPO Adopts NICE Enlighten AI For Smart Quality Management And Improved Customer…
NICE Enlighten enables efficient targeted behavioral coaching for CSAT improvement and massive productivity gains
NICE announced that NTT Marketing…
Solvemate Enables Greater Customer Inclusiveness with Enhanced Accessibility Features
Conversational AI for Customer Service leader Solvemate announces the availability of improved accessibility for its customer service automation…
Amica Insurance Simplifies Customer Communications With The Hi Marley Insurance Cloud
Innovative Texting Platform Lets Amica Optimize Its Customer Experience While Leveraging Guidewire to Streamline the Claims Process
Hi Marley is…
High Growth at Ultimate, as #1 Rated Virtual Agent Platform Celebrates 5th Birthday With New…
Ultimate, the #1 customer support automation platform according to G2 customer reviews, is celebrating a series of expansion milestones on the eve of…
New Survey Shows Enterprise AI Adoption Being Driven by Need for Increased Business Efficiencies and…
Ensuring Explainable and Trusted AI Applications Shown as the Main Concern Among Survey Respondents
CognitiveScale, the enterprise AI company that…
Deepbrain AI Demonstrates Seven-Eleven Use Case At AI Summit First Conversational AI Human At…
Venture-backed Start-Up Recently Raised $44M in Series B Round
Deepbrain AI, a company specializing in real-time artificial intelligence (AI) and a…
