Customer Service

TaskUs and AI-powered product support platform Mavenoid announced their strategic partnership to combine expertise in AI and personalized product…

Generative Artificial Intelligence is redefining not only how brands interact with customers, but also how they optimize their internal resources to…

Glance, a leader in providing human-centric customer experiences through digital channels, and Axos Bank, a leader in digital banking, will co-host an…

What is The News About? By rethinking and better serving customers, Verizon is increasing the customer experience with new GenAI tools. Verizon has…

At MWC Barcelona 2024, Huawei released the Financial AI-based Contact Center Solution 2.0, aiming to reduce cost and improve efficiency for financial…

Content Coach, Photo Captions for Instagram, and Creator Discovery are the new platform capabilities powered by Bazaarvoice HarmonyAI Bazaarvoice,…

Telenor announced it is collaborating with NVIDIA to bring AI across the Nordic region, transform internal operational efficiencies and the…

Built on the Now Platform, Now Assist for Telecommunications Service Management Leverages NVIDIA AI to Boost Agency Productivity, Speed Time to…

This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …