Russell Roof Tiles Upgrades and Extends with Infor
Building products leader moves to multi-tenant cloud to realise savings and future-proof systems
Infor announced that Russell Roof Tiles (RRT) has…
Browsing Tag
Customer Service
New Unbabel Portal Unveiled to Manage Customer Service Language Operations
Gives Visibility and Analytics Around Subscription and Usage Data to Fully Optimize a Customer Service Team’s Efficiency
Unbabel, the AI-powered,…
Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers
Self-service automation and secure, compliant capabilities have become mission-critical for modern call centers
Zappix, the leading Visual IVR and…
TechSee Closes $30 Million Series C Investment Round
TechSee, the category leader in Intelligent Visual Assistance, announced it has raised $30 million in a Series C equity investment round. The round…
Agora Brands Group Announces Simon Schatzmann as Chief Revenue Officer
Agora Brands Group, a leader in the development of avatar technology for use by businesses and their delivery of customer service, announces that…
Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service
3CLogic, the leading provider of cloud contact center solutions for ServiceNow, announced the adoption of its natively integrated voice platform by a…
Zendesk Offers Instagram Messaging for Businesses
Zendesk, Inc. announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service …
Cogito CEO Honored by Goldman Sachs for Entrepreneurship
Josh Feast, CEO and Co-Founder, Among 100 Most Intriguing Entrepreneurs at 2020 Builders + Innovators Summit
Cogito, a leader in real-time…
Promontory Interfinancial Network Changes Name to IntraFi Network
Innovative fintech is adopting new logos and names that better describe its suite of financial services
Promontory Interfinancial Network is…
Celonis Unveils Industry’s First Execution Management System
New Execution Management System Lifts Barriers to Execution Capacity to Maximize Business Performance
Celonis unveiled the industry’s first Execution…
