Customer Service

New Research Shows How Customer Service Can Now Drive Both Customer Loyalty and Retention In today’s uncertain and volatile environment, customer…

Infolinx Welcomes New Sales Leader and Is Positioned for Continued Growth Infolinx, a division of Spacesaver Interiors, announced Troy Atkinson has…

The acquisition will create the first unified healthcare payments platform with both commercial and government payer connectivity, resulting in…

Customer engagement and VoC technology leader enables companies to measure service performance across channels Astute, Inc., a leading end-to-end …

New platform provides virtual one-on-one instruction Edge2Learn, an e-learning company specializing in the multifamily industry, announced the…

Helps brands create a community directly on their website for customers to troubleshoot problems, ask questions, and share new ideas  Sprinklr, the…

Provides access to proven knowledge across supply chain processes to help companies reframe their future To better respond to today's rapidly…

GPX Global Systems Inc., the premier provider of carrier-neutral Edge data center services in Africa and South Asia, announced the sale of its Indian…

Alkami brings Glia's digital-first customer support platform to clients within an integrated cloud-based product suite Glia Technologies, Inc.…

Artificial Intelligence Software has become an integral part of business software and is projected to continue dominating the software market in the…