Automation Mimecast Now Certified in the ServiceNow Store AIT News Desk Sep 1, 2020 A Mimecast for ServiceNow Integration Gives Joint Customers a Rapid and Automated Response for Customer Service and IT Operations Mimecast announced…
Life Sciences Dr. Nutrition 360 Expands Their Online Customer Base in 2020 AIT News Desk Aug 31, 2020 Dr. Nutrition Is Now Available From a Larger Variety of Online Retailers Dr. Nutrition 360 is expanding the online availability of their…
IT and DevOps Nous Infosystems Transitions to ServiceNow’s Premier Partner Program Segment AIT News Desk Aug 27, 2020 Nous Infosystems announced its transition to the ServiceNow Premier Partner Program segment. ServiceNow's global partner segment framework is designed…
IT and DevOps Genesys Partners With Infosys to Accelerate Its Strategic Transformation Journey AIT News Desk Aug 27, 2020 Five-year partnership with Genesys enables both companies to develop and deploy innovation and best-in-class solutions in the CX market Infosys, a…
Sales and Customer Support Limitless Provides Sun Basket With Innovative Gig ‘Customer on Customer’ Support AIT News Desk Aug 24, 2020 Leading healthy meal kit company Sun Basket implements 24/7, premium, on-demand gig customer support in partnership with Limitless Using customers…
Sales and Customer Support Gartner Reveals Two Actions Customer Service Leaders Must Prioritize to Increase Customer Loyalty… AIT News Desk Aug 21, 2020 New Research Shows How Customer Service Can Now Drive Both Customer Loyalty and Retention In today’s uncertain and volatile environment, customer…
Sales and Customer Support Infolinx Announces Troy Atkinson as Vice President of Business Development AIT News Desk Aug 18, 2020 Infolinx Welcomes New Sales Leader and Is Positioned for Continued Growth Infolinx, a division of Spacesaver Interiors, announced Troy Atkinson has…
Life Sciences Waystar to Acquire eSolutions, an Industry Leader in Revenue Cycle & Medicare Analytics AIT News Desk Aug 13, 2020 The acquisition will create the first unified healthcare payments platform with both commercial and government payer connectivity, resulting in…
Martech Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys AIT News Desk Aug 12, 2020 Customer engagement and VoC technology leader enables companies to measure service performance across channels Astute, Inc., a leading end-to-end …
Education and Research Edge2Learn Launches Artificial Intelligence Training for Multifamily Industry AIT News Desk Aug 12, 2020 New platform provides virtual one-on-one instruction Edge2Learn, an e-learning company specializing in the multifamily industry, announced the…