Customer Service

Helps brands create a community directly on their website for customers to troubleshoot problems, ask questions, and share new ideas  Sprinklr, the…

Provides access to proven knowledge across supply chain processes to help companies reframe their future To better respond to today's rapidly…

GPX Global Systems Inc., the premier provider of carrier-neutral Edge data center services in Africa and South Asia, announced the sale of its Indian…

Alkami brings Glia's digital-first customer support platform to clients within an integrated cloud-based product suite Glia Technologies, Inc.…

Artificial Intelligence Software has become an integral part of business software and is projected to continue dominating the software market in the…

NTT Ltd. delivers superior assistance to enterprises in making digital transformation that will improve both efficiency and productivity Based on…

Names Daniel Clayton Vice President of Global Services and Support to Lead Customer-First Approach Bitdefender, a leading global cybersecurity…

New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding Sabio Group unveiled the findings of its latest market…

The company presents a Studio that brings together its broad service offering helping organizations evolve their business models to thrive in today's…

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Quadrants in 2020 for both Workforce Engagement…