Customer Service

NTT Ltd. delivers superior assistance to enterprises in making digital transformation that will improve both efficiency and productivity Based on…

Names Daniel Clayton Vice President of Global Services and Support to Lead Customer-First Approach Bitdefender, a leading global cybersecurity…

New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding Sabio Group unveiled the findings of its latest market…

The company presents a Studio that brings together its broad service offering helping organizations evolve their business models to thrive in today's…

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Quadrants in 2020 for both Workforce Engagement…

Prodapt, a leading consulting, technology & managed services provider to the Digital Service Provider (DSP) industry, announced a partnership with…

Ride-hailing leader Cabify's 'ABI' Virtual Assistant leverages Nuance's Intelligent Engagement Platform to deliver personalized service Nuance…

eGain, the leading provider of customer engagement solutions, announced that chatbots ranked at the bottom among digital touchpoints in customer…

CASHe, India’s leading Fin-Tech enabled app only lending platform to salaried millennials announced that its Board of Directors has appointed Yogi…

Innovative Provider in Consumer-Focused AI Personalization, ML, and Data Analytics Solutions ZineOne, a leading provider of AI Personalization…