Artificial Intelligence: Its Potential Economic Impacts & Opportunities
Artificial Intelligence, commonly known as AI, is considered perhaps to be the most profound innovation and one of the largest investment…
Browsing Tag
Customer Service
Lyzr and AWS Partner to Deliver Secure & Scalable Enterprise AI Solutions
Lyzr, the New York based, Enterprise Agent startup and leader in enterprise AI solutions has announced its integration with Amazon Web Services (AWS).…
One Bad AI Experience Could Drive Customers Away, Acquire BPO Study Warns
70% of consumers would consider a different brand after one bad AI customer service experience, according to a new survey from Acquire BPO
As…
AiThority Interview with Paul Fipps, President, Global Industries and Strategic Growth at ServiceNow
Paul Fipps, President, Global Industries and Strategic Growth at ServiceNow highlights AI-driven solutions for customer satisfaction, a strategic…
Navigating Bias in Enterprise AI: A Comprehensive Guide to Ethical and Effective Systems
Enterprise AI systems have become integral to decision-making across the business cycle — from hiring and resource management to customer service and…
SoundHound AI Acquires Amelia, Expanding Across Industries
Amelia brings a strong legacy in enterprise AI along with customer service contracts from multinationals across finance, insurance, retail,…
Aerospike Appoints Venkatesh Guntur as Country Manager for Southeast Asia
Aerospike, Inc. (“Aerospike”), a leading database solutions provider, today announced the appointment of Venkatesh Guntur as the new Country Manager…
Honeywell Integrates AI into its Guided Work Solutions to Improve Retailer Performance
Honeywell has announced an update to incorporate artificial intelligence (AI) and machine learning into its Guided Work Solutions to help bring…
TaskUs and Mavenoid Join Hands To Enable AI-Powered Product Support
TaskUs and AI-powered product support platform Mavenoid announced their strategic partnership to combine expertise in AI and personalized product…
How Generative AI Is Changing Customer Service
Generative Artificial Intelligence is redefining not only how brands interact with customers, but also how they optimize their internal resources to…
