Technology Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service PRNewswire Jan 25, 2024 The acquisition will accelerate Front’s AI roadmap to enable customer support teams to improve their speed and quality of service Front, a…
Technology UHS deploys Cutting-Edge Robotic Cleaning Technology developed by CenoBots PRNewswire Jan 22, 2024 CenoBots is excited to announce its partnership with UHS from San Antonio, a valued hospital system partner, for deploying cleaning robots. The…
Machine Learning Simplifai and Contemi Partner to Bring Strategic AI Automation to TT Forsikring PR Newswire Jan 17, 2024 Simplifai, the secure AI Automation provider, and Contemi Solutions, trusted financial technology provider to insurance, asset and wealth management,…
Technology Boggi Milano Partners with XY Retail for Enhanced Unified Commerce Experience Business Wire Jan 16, 2024 XY Retail, a leader in omnichannel retail solutions, announced that renowned Italian fashion house, Boggi Milano, has chosen XY Retail as its…
Technology Helium Farm Unveils Trio of Mining Plans Promising Investors HNT Returns GlobeNewswire Jan 12, 2024 Helium Farm, an experienced player in the crypto-mining industry, has recently unveiled its three distinct mining plans. These plans promise daily…
Technology Zendesk Signs Definitive Agreement To Acquire Klaus AIT Staff Writer Jan 9, 2024 Acquisition deepens company's commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management…
Technology Zuper and Freshworks Join Forces for Exceptional On-the-Go Customer Experiences Cision PRWeb Jan 5, 2024 Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, announced an integration with Freshworks…
ChatGPT IPFone Introduces “IPFoneMate”: A New Era in Customer Assistance with ChatGPT Bot for… PR Newswire Dec 29, 2023 IPFone Unveils The ChatGPT-Enabled 'IPFoneMate' for Enhanced Webex Interactions IPFone a pioneer in cloud communication services, is excited to…
Technology Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research… Business Wire Dec 20, 2023 New Cogito survey finds 46% of consumers prefer to speak to a human agent, but are comfortable with AI-assisted human interactions Cogito, the…
Chatbots & Intelligent Assistants CommBox Launches Era AI to Automate Customer Service and Cut CX Costs by 40 percent Business Wire Dec 11, 2023 CommBox enables companies to solve an average of 57% of inquiries automatically, and organisations will now be able to deliver contextual,…