Machine Learning Zoomin Named a “Cool Vendor” by Gartner AIT News Desk Jun 18, 2020 Leading Analyst Firm Selects Innovative Companies in CRM Customer Service & Support Zoomin, a leading provider of knowledge orchestration…
Analytics Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations AIT News Desk Jun 18, 2020 Palmer Johnson Power Systems moves from an inflexible, on-premises system to Talkdesk CX Cloud for agility, scalability and deep Salesforce…
Cryptocurrency MCS, a Global Cryptocurrency Perpetual Contracts Trading Platform, is Now Officially Launched AIT News Desk Jun 16, 2020 MCS officially starts its service as of June 15 Thoroughly prepared trader-centric platform with 24/7 customer support and user-oriented UI Equipped…
Computing Cloud4Wi Appoints Scott Ackerman as Chief Operating Officer and Board Member AIT News Desk Jun 16, 2020 Mr. Ackerman, former TuneCore CEO, will add another layer of depth to Cloud4Wi’s leadership team. Cloud4Wi, the industry’s leader in location-based…
Analytics Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center AIT News Desk Jun 12, 2020 Evaluation based on ability to execute and for completeness of vision Kustomer, the omnichannel SaaS platform reimagining enterprise customer…
Analytics Atos Public Safety LLC Awarded by Frost & Sullivan for Driving the Growth of Next Generation… AIT News Desk Jun 11, 2020 Atos Public Safety LLC accelerates NG9-1-1 momentum by upgrading California's legacy 9-1-1 systems with innovative, scalable infrastructure Based…
Financial Services Payments Veteran Amy Porter Appointed to Paytronix Board AIT News Desk Jun 8, 2020 Paytronix Systems Inc., the developer of the most advanced digital guest experience platform, today announced that Amy Porter, Founder and Executive…
SaaS Stella Connect Releases Remote CX Toolkit AIT News Desk Jun 4, 2020 Toolkit ties together advice from CX leaders and experts, industry insights, and actionable tips Stella Connect, a disruptive provider of SaaS …
Computing Unified Power Acquires Power BackUPS in Latest Acquisition Growth AIT News Desk Jun 4, 2020 Unified Power expands its growing portfolio with its fourteenth strategic acquisition, this time with Power BackUPS of Graham, North Carolina, a…
Martech Zendesk Lauded by Frost & Sullivan for Delivering Seamless Omnichannel Digital Customer… AIT News Desk Jun 3, 2020 Sunshine Conversations data platform introduces effective and consistent conversational interfaces across existing and emerging customer contact…