Customer Service

Customer Experience Efforts Recognized by Industry for Exceptional Customer Support Rapiscan Systems, a leading global supplier of security…

Kustomer, the SaaS platform that is reimagining enterprise customer service, introduced KustomerIQ, embedding Artificial Intelligence and Machine…

CGS, a global provider of business applications, enterprise learning and outsourcing services, announced findings from its 2019 CGS Customer Service…

Cyber Monday Remains the Best Day for Deals with a 29 Percent Average Discount Rate Salesforce, the global leader in CRM, released its new consumer…

39 Percent of Consumers Left for a Competitor Because of Customer Service Interactions TechSee, a global leader in visual customer assistance…

Signifyd announced it is honoring wellness supplement retailer Organifi with its FLOW award for customer experience and digital agency Digital…

There’s a lot of Marketing agencies out there that want to call themselves “boutique” - they’re small, they work with a small number of clients, and…

New Partnerships and Integrations with Zendesk and Salesforce Enable Companies to Automatically Coordinate Response Between Traditionally Siloed Teams…

Every year, RetailMeNot practices and masters its toy tracking abilities to predict the ones that will be topping the wish lists this holiday season.…

Company rolls out Gen 2 Exadata Cloud at Customer, previews Autonomous Database Cloud at Customer Oracle announced the availability of its Generation…