Customer Service

Enables Support Teams to Communicate Remotely with Gestures, Speech, Chat and Pointers to Save Time, Expense of Onsite Visits, Improve Customer…

There is no doubt of the ever-increasing role that AI will play in driving valuable business outcomes, with more use cases for AI than ever before and…

Computer Aided Technology, a CIVC Partners, L.P. portfolio company, is pleased to announce the acquisition of Fisher Unitech ("Fisher" or the…

Social media provides the world with a way to stay connected. Though this platform has largely been used by friends, classmates, and family members…

With Its Global Medical IoT Infrastructure, Medisanté Radically Simplifies PGHD Integration into Clinical Systems and Enables Healthcare Providers to…

The businesses have spoken. And evidently, they’re fans of international data, generous hotspot data, published rate plan pricing, Gogo inflight…

 Artificial Intelligence is a major breakthrough for customer support functions, offering answers in real-time and asking intelligent follow-up…

Customer Experience Efforts Recognized by Industry for Exceptional Customer Support Rapiscan Systems, a leading global supplier of security…

Kustomer, the SaaS platform that is reimagining enterprise customer service, introduced KustomerIQ, embedding Artificial Intelligence and Machine…

CGS, a global provider of business applications, enterprise learning and outsourcing services, announced findings from its 2019 CGS Customer Service…