Customer Services

Delivering world-class customer services from shared services facility in Penang, Malaysia Clarivate Plc, a global leader in providing trusted…

Amdocs, a leading provider of software and services to communications and media companies, announced it has expanded its agreement with Bell, Canada’s…

A recent International Data Corporation (IDC) survey of more than 2,000 IT and line of business (LoB) decision makers confirms that adoption of …

Members ranked Blue Cross and Blue Shield of Kansas City (Blue KC) number one in Overall Customer Satisfaction among health plans in the Heartland,…

Agents working remotely increases to nearly 40% of global workforce Services Atento launched for Latin-American governments to facilitate information…

Newly appointed CFO Jonathan Spira and VP of Customer Success Scott Taylor bring extensive experience in high-growth SaaS companies to help take…

Can a 10-minute read on a $60 investment that created €5 million in savings within a year help your Intelligent Automation and Robotic Process…