Smarter AI Accelerates Growth with Opening of New European Office in Geneva
New office expansion enables Smarter AI to accelerate growth in professional services customer support, and partnerships
Smarter AI, a leader in AI…
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Customer Support
Astera Labs Unveils New Vancouver Location to Further Expand Its Leadership in Purpose-Built…
Mayor of Burnaby welcomes opening of new design center and state-of-the-art lab that will support development of next-generation interconnect…
UPSTACK Acquires Full-Service IT Services Provider Stellar Connect
UPSTACK, the fast-growing platform that combines the industry's leading advisors, advanced technology and dedicated customer support resources,…
Truecaller for Business Launches New and Enhanced Capabilities for Enterprise Customers
Truecaller for Business, Truecallers enterprise offering, is now launching several enhanced features like "Video Caller ID", "Call Me back-function",…
UPSTACK Acquires ChaseTek Telecom Agency and Technology Consultancy
UPSTACK, the fast-growing platform that combines the industry's leading advisors, advanced technology and dedicated customer support resources,…
eDesk releases WhatsApp Business Integration to Simplify Conversational Commerce for Retailers
eDesk is the first eCommerce helpdesk software to integrate with Whatsapp Business.
The feature will enable retailers to provide customer support on…
Merged Solcon-IGEL GROUP Launches New Website
Solcon-IGEL, the newly combined group of solid-state motor specialists Solcon Industries and leading drive technology company IGEL Electric GmbH, has…
Electric Utilities Lack Customer Support They Need to Meet Sustainability Goals, J.D. Power Finds
Judging solely by their annual reports, press releases and public talking points, the nation’s electric utilities are all-in on carbon reduction. A…
Infor Continues to Experience Significant Growth in Hospitality
Infor, the industry cloud company, announced its continued innovation and momentum over the past 12 months in its hospitality business unit at HITEC…
Zowie Closes $14 Million Series A From Tiger Global To Help eCommerce Brands Turn Customer Support…
Zowie, the only AI-powered chatbot technology built specifically for eCommerce teams who want to drive sales through customer support, announced $14…