Customer Support

Solcon-IGEL, the newly combined group of solid-state motor specialists Solcon Industries and leading drive technology company IGEL Electric GmbH, has…

Judging solely by their annual reports, press releases and public talking points, the nation’s electric utilities are all-in on carbon reduction. A…

Infor, the industry cloud company, announced its continued innovation and momentum over the past 12 months in its hospitality business unit at HITEC…

Zowie, the only AI-powered chatbot technology built specifically for eCommerce teams who want to drive sales through customer support, announced $14…

Company opens new Engineering and Customer Support center in Hyderabad, India NetBrain Technologies, Inc, the leading provider of network…

Rocketlane, a purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, has added leading conversational AI and…

The leaders in marketing automation and business communication team up to empower businesses of all sizes to improve their customer experience…

SupportLogic, creator of the world's first continuous support experience (SX) platform, will host SX Live, the industry's first conference dedicated…

CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by…

One of the most topical and truly unifying issues in public discourse is the preponderance of robocalls and robotexts. While not all communications…