CX management

Companies who can deliver the most satisfying customer experiences will win in today’s hyper-competitive business landscape. And the best customer…

In the increasingly digital world of the post-pandemic age, companies are facing a customer experience (CX) challenge. Meanwhile, CX is increasingly…

Exceptional digital experiences do not happen by accident. They are built through strategy, and they require a quality toolset. Many organizations are…

Adobe Experience Cloud for Healthcare is here to streamline patient care and establish new benchmarks in digitally-powered healthcare services. …

Ooma, Inc., a smart communications platform for businesses and consumers, announced it is now offering the UJET contact center solution to Ooma…

In today’s business environment, it’s vital to consider organizational and operational innovation as a key driver of success. Innovation means…

Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP  IVR technology is witnessing a…

Financing Highlights the Explosion of Video Applications in Business Technology Voxpopme, the world's leading video feedback and analytics company,…