Customer Experience Understanding DXM: The A.E.I.O.U.s of Digital Experience JD Little Sep 15, 2021 Exceptional digital experiences do not happen by accident. They are built through strategy, and they require a quality toolset. Many organizations are…
Data Management New Launch: Adobe Experience Cloud for Healthcare Sudipto Ghosh Aug 13, 2021 Adobe Experience Cloud for Healthcare is here to streamline patient care and establish new benchmarks in digitally-powered healthcare services. …
IT and DevOps Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer… AIT News Desk Jul 28, 2021 Ooma, Inc., a smart communications platform for businesses and consumers, announced it is now offering the UJET contact center solution to Ooma…
Challenges Understanding the Importance of an Adaptive Organization Mark Clydesdale Apr 19, 2021 In today’s business environment, it’s vital to consider organizational and operational innovation as a key driver of success. Innovation means…
Natural Language Leverage NLP-based UniMRCP Integration To Power Modern Customer Experience Sudipto Ghosh Oct 3, 2020 Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP IVR technology is witnessing a…
Analytics Voxpopme Raises $9 Million in New Venture Financing Round AIT News Desk Sep 12, 2019 Financing Highlights the Explosion of Video Applications in Business Technology Voxpopme, the world's leading video feedback and analytics company,…