CX platform

Co-sponsored Research Reveals Trends on the Evolving Customer and Demands for More Personalized Experiences from Contact Centers Verint, The…

Zenvia Inc., the leading cloud-based CX platform in Latin America, empowering companies to transform their customer journeys, announced that it has…

NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXone’s world-leading cloud CX platform to ramp up…

Simplr, the conversational experience platform built to exceed the expectations of the NOW Customer, appointed Mark Coffman as chief sales officer. In…

Customer experience (CX) platform DISQO announced that its advertising measurement products, Brand Lift and Outcomes Lift, have been selected by…

Customer experience (CX) platform DISQO announced the addition of product development veteran Andrew Duke to its leadership team as Vice President of…

Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform.…

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced its acquisition of Kare Knowledgeware, a customer…

Hippo Video, a leading video CX Platform, has rolled out its latest feature based on HubSpot's custom workflow actions API so customers can…