Technology Verizon Improves Customer Experience Interactions with New VCC Digital Solutions AIT News Desk Jan 12, 2023 Verizon Business announced a new suite of digital engagement capabilities for the Verizon Virtual Contact Center (VCC) to enhance the end-to-end…
Customer Experience NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its… AIT News Desk Mar 3, 2022 Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment…
Martech Cloud4Wi Joins the Hubspot App Marketplace in the Lead Generation Category AIT News Desk Jun 9, 2021 Cloud4Wi fills the offline gap of the digital customer journey with location-based marketing capabilities Today, Cloud4Wi, industry leader in…
Security Octane Marketing Partners With Human to Provide Human-Only Insights for Automotive Industry AIT News Desk Jun 8, 2021 Cutting edge performance marketing fraud detection and mitigation solutions empower customers to achieve stronger campaign efficacy Octane…