Analytics CSG Supercharges Customer Engagement Solutions With Acquisition Of Kitewheel AIT News Desk Jul 14, 2021 Customer journey orchestration and analytics platform combines with CSG’s digital engagement software to drive superior customer experiences…
Video Reliance JioMeet Launched as 100% Made in India Video Conferencing App AIT News Desk Jul 3, 2020 Meet Reliance JioMeet– A 100% “Made in India” video conferencing tool for every native digital customer who has a smartphone and access to app…
SaaS Majesco Acquires InsPro Technologies: Strengthens and Scales Position in L&A and Group Segment AIT News Desk Apr 2, 2020 Expands growth potential and enhances domain depth as insurers seek successful digital and business transformation Majesco, a leading cloud and…
Automation Helpshift Announces Elevation of Key Executives to Bolster Leadership Team AIT News Desk Feb 28, 2020 Founder and Current Chief Strategy Officer, Abinash Tripathy, Taking Over Role of CEO While Current Chief Revenue Officer, Eric Vermillion, Takes Over…
Martech RapidDeploy Appoints Kimberly Storin as First Chief Market Officer AIT News Desk Feb 12, 2020 Rapidly growing, Austin-based start-up strengthens global leadership team and achieves 100th employee milestone RapidDeploy, the industry's most…
Martech Bloomreach Appoints Rob Rosenthal as Chief Revenue Officer AIT News Desk Feb 5, 2020 Former Adobe & SAP Executive Joins Digital Commerce Experience Leader to Drive Next Phase of Global Growth Bloomreach, a leading digital…
News OneSignal Announces Record-Breaking Momentum and Exceptional Growth in 2019 AIT News Desk Jan 8, 2020 Grows Revenue 600%, 250K+ New Accounts, Increased Headcount 110%, Scales to Trillion Annual Messages and Adds to Executive Team OneSignal, Inc., the…
News Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for… AIT News Desk Nov 20, 2019 Sapiens partners with Lightico to streamline the “last mile” of the insurance customer journey Sapiens International Corporation, a leading global…
Automation Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level AIT News Desk Nov 20, 2019 New Amazon Connect partnership powers connected customer conversations across phone and messaging Helpshift, the platform revolutionizing customer…
Chatbots & Intelligent Assistants AXA Insurance Revolutionises Digital Customer Service with RingCentral Engage Digital AIT News Desk Oct 3, 2019 A Single Dashboard, Managing a 50% Month-On-Month Increase in Digital Interactions, with a 10X Increase in Case Resolution. RingCentral, Inc., a…