Machine Learning eGain Delivers Instant Answers with Generative AI, Driving Knowledge Automation AIT News Desk Feb 9, 2023 eGain Corporation, a leading knowledge platform for enterprises, announced the general availability of eGain Instant Answers, a radically simple…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 08 September AIT Staff Writer Sep 8, 2022 This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Chatbots & Intelligent Assistants eGain Connects with IBM Watson Assistant for Smarter Service AIT News Desk Sep 7, 2022 eGain Corporation, the leading knowledge automation platform provider for customer engagement, announced the availability of a pre-built connector for…
Automation eGain Knowledge Hub Connects with Microsoft SharePoint to Unleash Business Value from Content AIT News Desk Jul 20, 2022 eGain Corporation the leading knowledge management platform for customer engagement automation, announced that its award-winning solution for…
Cloud eGain Knowledge Hub Now Available for Cisco Webex Contact Center AIT News Desk Jun 14, 2022 Embedded in the Cisco Webex Contact Center Agent Desktop, eGain Knowledge Hub for Cisco Webex Contact Center delivers proactive knowledge and AI…
Customer Experience eGain Knowledge Hub Now Available On Five9 CX Marketplace AIT News Desk Dec 13, 2021 Embedded in Five9 Agent Desktop Plus, eGain Knowledge Hub for Five9 delivers proactive knowledge and AI conversational guidance to empower eGain…
Cloud eGain Knowledge Hub Now Available On Genesys AppFoundry AIT News Desk Nov 1, 2021 Embedded in the Genesys Cloud CX platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower…
Cloud Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service AIT News Desk Sep 1, 2021 eGain, the leading cloud platform for customer engagement automation, announced that a leading cryptocurrency exchange has selected the eGain…
IT and DevOps Infogain Joins eGain EcoNet Partner Network AIT News Desk Dec 10, 2020 Partnership will Fuel Rapid Growth and Customer Success Infogain, a leading provider of technology solutions and an expert in software platform…
Martech eGain Modernizes IVR Engagement with AI, Digital, and Analytics AIT News Desk Nov 10, 2020 eGain, a leading customer engagement platform provider, announced eGain Smart IVR, an all-in-one solution to modernize IVR-based customer engagement.…