New Research Reveals Gap in Employee Retention and Performance within Contact Centers
Centrical, a global SaaS company, and pioneer of a next-generation employee engagement and performance management platform, has released a new…
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Employee engagement
Startek Expands Product Platform to Enhance Employee Experience for Stronger Customer Engagement
Startek, a global customer experience (CX) solutions provider, announced the launch of Startek Agent AI, a modular platform combining three AI-powered…
Cooleaf Launches New Survey Tool to Measure eNPS (Employee Net Promoter Score)
Cooleaf, the leading employee experience platform for high-performing teams, has introduced a new feature to help customers measure and boost their…
o9 Solutions Issues Its Inaugural Environmental, Social, and Governance Impact Report
o9 Solutions, a leading enterprise AI software platform provider for transforming planning and decision-making, revealed its inaugural ESG Impact…
Submittable Helps Companies Boost Morale by Maximizing Employee Engagement in Corporate Volunteering
Easy-to-use software platform makes participation simple, fun and meaningful for the 77% of today’s workers who say company-sponsored volunteer…
Strivr Announces Brand Ambassador Partnership with PGA TOUR Golfer Patrick Rodgers
As a strong supporter of lifelong learning and performance improvement, Rodgers will bring increased attention to innovative training &…
Qualtrics and ServiceNow Strengthen Customer Service Experiences with Powerful Solution
New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech…
Benevity Launches New Product to Help Companies Amplify Diversity, Equity, Inclusion and Belonging…
Benevity Affinity Groups, an innovative inclusion solution, fosters more engaged workplaces by connecting employees to resource groups
Benevity…
Creative Virtual Partners with SMG to Improve the Digital Customer Experience
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to…
Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic…
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to…