IT and DevOps Asia Pacific’s IT, Business Services Market Up in Q1, But Growth Remains Uneven, ISG Index Finds AIT News Desk Apr 12, 2022 Combined market, XaaS and managed services segments each up 28% for the quarter, but down versus strong Q4 Asia Pacific’s IT and business…
Cloud Mainframe-to-Cloud Migration Poised to Unlock Data AIT News Desk Apr 11, 2022 Breakthroughs bring new levels of scalability and data access for legacy applications, though U.S. enterprise adoption is still slow, ISG Provider…
Sales and Customer Support Salesforce Users Tap AI, Analytics for Omnichannel Results AIT News Desk Apr 1, 2022 New tools help firms forced online by pandemic deliver more personalized customer and employee experiences, ISG Provider Lens report says U.S.…
Machine Learning ISG Acquires AI Platform Solution Agreemint AIT News Desk Mar 30, 2022 Move strengthens ISG’s provider governance and risk management leadership AI platform supports better negotiation and legal compliance of…
Analytics Enterprise Service Management Shatters Corporate Silos AIT News Desk Mar 29, 2022 ESM that spans IT, business and corporate functions prepares companies for an all-cloud future, ISG Provider Lens report says Enterprises should…
Analytics Insurers in Australia Turn to BPO Providers to Improve Customer Experience AIT News Desk Mar 22, 2022 ISG Provider Lens report sees BPO providers helping insurance carriers cut costs, replace legacy IT systems and meet rising customer expectations…
Analytics ISG to Publish Study on Power & Utilities Industry AIT News Desk Mar 13, 2022 Upcoming ISG Provider Lens report series will evaluate service and solution providers helping power and other utility companies intelligently…
Cloud ISG to Publish Study On the Google Cloud Ecosystem AIT News Desk Feb 25, 2022 Upcoming ISG Provider Lens report series evaluates providers that help enterprises integrate and get the most out of the Google Cloud Platform…
Financial Services ISG to Publish Study On Payroll Solutions and Services For Multinational and U.S. Enterprises AIT News Desk Feb 23, 2022 Upcoming ISG Provider Lens report series will evaluate providers’ ability to elevate and future-proof payroll systems with increased agility,…
Customer Experience Technology That Enhances Employee Experience Will Be Key To Workplace Success In 2022, ISG Says AIT News Desk Feb 10, 2022 Leaders with Kraft Heinz, Aflac, Centene, Peloton and more will share tips for engaged, productive workforces at the ISG Future Workplace Summit,…