IT and DevOps Serviceaide Acquires IT Service Management Leader, SunView Software AIT News Desk Aug 24, 2021 Combination Expands and Deepens Serviceaide's Capabilities as a Leading Provider of Modern Enterprise-Ready Service and Support Solutions…
IT and DevOps Whatfix Simplifies BMC Helix Adoption AIT News Desk Aug 12, 2020 Whatfix, the leader in Digital Adoption Solutions ("DAS"), announced a joint innovation with BMC Software, a global leader in IT solutions for the…
SaaS Freshworks Completes Key Acquisition With Flint to Strengthen Intelligent Automation for IT Teams AIT News Desk Jul 9, 2020 Acquisition brings advanced automation and cloud management capabilities for IT teams navigating the remote work era Freshworks Inc., the customer…
Guest Authors Understanding the 5 Levels of AIOps Maturity Sean McDermott Mar 19, 2020 Artificial intelligence for IT operations (AIOps) is proving its value to large enterprise companies looking to scale their operations and increase…
Martech Shared Services Canada Selects BMC to Modernize It Service Management for the Government of Canada AIT News Desk Mar 18, 2020 BMC, a global leader in IT solutions for the digital enterprise, announced Shared Services Canada (SSC) has selected BMC’s Remedy IT Service…
HR Technology How AI-Based ITSM Apps Deliver Friction-Less Employee Experience AIT Staff Writer Feb 20, 2019 Digital Transformation of Enterprise Service Management (ESM) Will be Made Possible Through AI-based Consumer-like Employee Experience Apps…
Computing Espressive Reveals AI for Enterprise at the Brink of Disrupting ITSM Industry Sudipto Ghosh Feb 19, 2019 Espressive Survey Reveals that Enterprises are Prioritizing Artificial Intelligence for IT Service Management in 2019 Espressive, the pioneer in AI…
SaaS OnSolve Announces Integration with ServiceNow IT Service Management AIT News Desk Dec 14, 2018 The integration with the ServiceNow connector application allows organizations to improve collaboration and reduce IT incident response times…