ITSM

Whatfix, the leader in Digital Adoption Solutions ("DAS"), announced a joint innovation with BMC Software, a global leader in IT solutions for the…

Acquisition brings advanced automation and cloud management capabilities for IT teams navigating the remote work era Freshworks Inc., the customer…

Artificial intelligence for IT operations (AIOps) is proving its value to large enterprise companies looking to scale their operations and increase…

BMC, a global leader in IT solutions for the digital enterprise, announced Shared Services Canada (SSC) has selected BMC’s Remedy IT Service…

Digital Transformation of Enterprise Service Management (ESM) Will be Made Possible Through AI-based Consumer-like Employee Experience Apps…

Espressive Survey Reveals that Enterprises are Prioritizing Artificial Intelligence for IT Service Management in 2019 Espressive, the pioneer in AI…

The integration with the ServiceNow connector application allows organizations to improve collaboration and reduce IT incident response times…