IVR

It is estimated that by 2026, over 80% of organizations will have used generative AI APIs, or deployed generative AI-enabled applications. Generative…

Customer experience (CX) leaders are quickly realizing the infinite possibilities of using Generative Artificial Intelligence or GAI in the…

Achieves 11x growth in resolutions within five months of association Reduces collections processing time and enhances growth in…

Customers expect to connect with you quickly and effortlessly to get their queries solved. So, IVR enables them to connect with customer support…

Dashbot, a conversational AI and data platform, announced the launch of its proprietary Conversational Data Cloud, letting customers build and…

World’s Smallest and Fastest Voltage Regulators Now in Production with 10 Week Lead Times Empower Semiconductor, provider of the first and only…

Please tell us about your current role and responsibilities at ReadSpeaker. I was appointed President – North America of ReadSpeaker on May 1,…

Hi, Scott. Please tell us about your journey into technology and how you started at Deepgram. The idea for Deepgram was born two miles underground…

eGain, a leading customer engagement platform provider, announced eGain Smart IVR, an all-in-one solution to modernize IVR-based customer engagement.…

Self-service automation and secure, compliant capabilities have become mission-critical for modern call centers Zappix, the leading Visual IVR and…