Martech AiThority Interview with Mark Smith, President at Kitewheel Sudipto Ghosh Jul 15, 2021 Hi, please tell us about your role and the team/technology you handle at Kitewheel? Hello, thanks for having me. As president at Kitewheel, I’m…
Analytics CSG Supercharges Customer Engagement Solutions With Acquisition Of Kitewheel AIT News Desk Jul 14, 2021 Customer journey orchestration and analytics platform combines with CSG’s digital engagement software to drive superior customer experiences…
Business Intelligence Kitewheel Expands Journey Management Platform With Self-Service Analytics and Business Intelligence AIT News Desk Dec 9, 2020 New embedded analytics capabilities will enable broader engagement with the business results delivered by journey management Kitewheel, the leading…
Guest Authors The Customer Journey Data Dilemma: Real-Time Versus Historical Data Mark Smith Nov 14, 2018 Purchases, location, and actual customer behaviors are critically important for understanding and mapping the customer experience using the Customer…