Martech Fuze Combines Unified Communications and Contact Center Solutions for Enhanced CX AIT News Desk Mar 30, 2020 Unified platform and comprehensive user interface provides advanced performance and support for optimized contact center interactions Fuze, the…
Computing NICE inContact Provides Customers New Enhanced Customer Service and Business Continuity Capabilities… AIT News Desk Mar 11, 2020 Provides free work-from-home module and free voice call ports for 211 and 311 organizations to handle increased interactions volume NICE inContact …
Martech NICE inContact CXone Wins 2020 BIG Innovation Award AIT News Desk Feb 24, 2020 CXone recognized for innovation in seamless omnichannel customer experiences NICE inContact announced that CXone, the world’s #1 cloud customer…
Martech NICE inContact CXone Receives Customer Experience Innovation Award from CUSTOMER Magazine AIT News Desk Feb 4, 2020 CXone honored for setting the standard in delivering world-class customer experiences across all channels for the second consecutive year NICE…
Automation NICE inContact and Zendesk Partner to Bring CXone to Thousands of Customers Across the Globe AIT News Desk Jan 7, 2020 Leading CCaaS and CRM providers join forces to power faster and more personalized customer experiences NICE inContact announced a joint partner…
News NICE InContact Expands DEVone Partner Network with Australia-Based Lake Corporation AIT News Desk Nov 18, 2019 By Enhancing Its Footprint Within the APAC Region, Nice Incontact Continues Serving Global Customers with Exceptional Experiences NICE inContact …
SaaS NICE Incontact CXone Expands FedRAMP Leadership with Workforce Optimization Authorization AIT News Desk Aug 27, 2019 New Seamlessly Integrated Workforce Optimization Capabilities Extend Cxone Fedramp Offering to Improve Citizen and Agent Experiences NICE…
Automation NICE inContact CXone Takes Gold in Contact Center World Awards for Best Technology Innovation AIT News Desk Jun 14, 2019 CXone Wins Top Ranking Performers Award for Best Live Agent Support Solution NICE inContact, a NICE business, announced that NICE inContact CXone,…
Computing NICE inContact CXone Selected for 2300 Seat Cloud Transformation AIT News Desk Dec 18, 2018 Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs…