NICE Robotic Process Automation Recognized As A Leader In SPARK Matrix 2021
Quadrant Knowledge Solutions report recognizes NICE for technology excellence and customer impact, highlights NICE’s AI-driven Automation Finder as…
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NICE Shapes The Workforce Of The Future By Creating An Automation ‘Center Of Excellence’ For Higher…
NICE and Nichols College collaborate to provide hands-on education designed to meet the rapid growth in demand for automation experts
NICE announced…
NICE Customer Journey Analytics Recognized for Technology Excellence and Customer Impact Driven by…
Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and…
Leading Japanese BPO Adopts NICE Enlighten AI For Smart Quality Management And Improved Customer…
NICE Enlighten enables efficient targeted behavioral coaching for CSAT improvement and massive productivity gains
NICE announced that NTT Marketing…
NICE AI And Robotics Technology Reduces Complexities For Key UK Government Agency
The UK government authority selected NICE Advanced Process Automation for its proven capabilities, accuracy and scalability
NICE announced that a…
NICE CXone Accelerates CX Digital Transformation With New Integrated Intelligent Self-Service And…
The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital…
NICE Drives Accelerated CX Transformation for Globe Telecom
NICE announced that it powered the efficient governance and accelerated CX transformation of Globe Telecom’s Workforce Management (WFM) Operational…
Aetion and NICE Announce Collaboration to Explore Use of Real-World Evidence for Comparative…
Aetion announced a collaboration with the National Institute for Health and Care Excellence (NICE) to explore how real-world evidence (RWE) can be…
Nice Strengthens Global Smart Home & Building Automation Leadership Position with Nortek…
Nice, a global manufacturer of Smart Home, Security, and Home & Building Automation solutions, announced it has acquired Nortek Security &…
Contact Centers Offer a Glimpse into the Future of AI—if You Know Where to Look
No matter the industry or customer base, businesses have had to adapt to a sharp rise in digital interactions over the past year. With customer…