NICE

Cloud9 customers will benefit from NICE’s end-to-end cloud compliance suite that bridges communications capture and surveillance, powered by AI and…

NICE announced the latest edition of its robotic process automation (RPA) solution with advanced AI capabilities that fast-track achieving…

Introducing precision automation discovery and a cloud-optimized platform, innovative capabilities accelerate RPA deployment success and…

Nice Actimize Achieved Best-in-Class Ratings across Vendor Stability, Client Strength, and Product Features Categories against 19 Competing Vendors…

CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions NICE announced GWA Group…

NICE Enlighten AI enables in-the-moment complaint management, remediation and mitigation by automating the analysis of every interaction through…

Aeon Nexus, Hexagon, Niche Technology, PublicSonar and Word Systems iRecord join Evidencentral Marketplace, which connects agencies to digital…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

CXone recognized for innovative features and services supporting contact center agility and business continuity designed for today’s work from…

Building on the Evidencentral platform, E-Request digitally transforms how 911 centers receive and process audio evidence requests and share…