Cloud PagerDuty for Customer Service in ServiceNow CSM Now Generally Available to Enable Real-Time, Direct… AIT News Desk Feb 1, 2023 New application helps ServiceNow customers exceed service level agreements and improve customer experience PagerDuty, a global leader in digital…
Technology PagerDuty Status Pages Enable Real-Time, Proactive Customer Communication During Incidents AIT News Desk Jan 12, 2023 Integrated, Intuitive Feature Saves Time and Money, Aligning Technical and Customer-Facing Teams, Allowing Further Consolidation on to the PagerDuty…
Customer Experience PagerDuty Operations Cloud Delivers Process Automation on AWS, Delivering Rapid Return on Investment… AIT News Desk Nov 29, 2022 Automated Diagnostics for AWS Customers Reduces Manual Work, Improves Resiliency, Enables Consolidation on PagerDuty PagerDuty a global leader in…
Automation PagerDuty Expands Portfolio with Products Designed to Drive Automation Across Capacity-Strained… AIT News Desk Mar 22, 2022 The PagerDuty Process Automation portfolio includes a new software as a service offering and features for automating IT processes for global…
Machine Learning unitQ Announces New Relationship with Amazon Web Services Teaming Together to Improve Product… AIT News Desk Mar 22, 2022 The unitQ Monitor will now provide data-driven insights to product quality for AWS customers. unitQ, the platform empowering companies to take a…
Cloud PagerDuty Helps Companies Reach Operational Excellence By Leveraging AWS AIT News Desk Nov 30, 2021 GTM agreement helps companies accelerate cloud adoption and streamline hybrid-cloud operations PagerDuty also announces Rundeck Cloud on AWS, a fully…
Customer Experience New PagerDuty Capabilities Empower Businesses to Deliver Exceptional Customer Experiences with… AIT News Desk Nov 17, 2021 Fall releases deliver flexible capabilities to map and control services in real time, orchestrate events based on organization-wide data, and move…
Cloud PagerDuty Announces Updates to Customer Service Application for Salesforce Service Cloud on… AIT News Desk Oct 27, 2021 PagerDuty customers benefit from real-time service status to customer service agents on critical, customer-impacting incidents PagerDuty, Inc., a…
Financial Services Embrace Raises $45M In Funding Led By NEA To Accelerate Enterprise Mobile Transformations AIT News Desk Oct 21, 2021 Funding accompanies launch of new Data Intelligence platform; Over 100 organizations rely on Embrace’s observability and data platform to proactively…
Cloud PagerDuty Hires Its First Chief Diversity Officer AIT News Desk Aug 25, 2021 Company Also Welcomes New Vice President, EMEA, to Lead Accelerated Regional Growth PagerDuty (PD), a global leader in digital operations…