Salesforce Service Cloud

Hi Ryan, welcome to our Interview Series. Please tell us a little bit about your role and responsibilities at Salesforce. I’m the SVP of Product…

Documill, a Salesforce-focused SaaS provider, announces the release of an email-centric customer communication solution tailored for the automotive…

Integration with Salesforce Service Cloud leads to faster time to value with an out-of-the-box solution, complete with a feature-rich platform…

IrisAgent, the leading AI-powered Support Operations Automation Platform is now available on Salesforce AppExchange - the world's #1 marketplace for…

PagerDuty customers benefit from real-time service status to customer service agents on critical, customer-impacting incidents PagerDuty, Inc., a…

RevTrax, a leading promotions marketing platform, and the provider of a leading Offer Management Platform (OMP) used by hundreds of multinational CPG,…

New Automation & AI Innovations from Service Cloud Transform the Contact Center to a Digital HQ for Service Teams using AIOps, RPA, NLP and Video…

Leaptree announced it has launched an integration with Skills management and Workforce Engagement as part of Salesforce Service Cloud on AppExchange.…

Hi Dana, please tell us about your role and the team you manage at Salesforce. Sure thing. I lead a talented team of marketers responsible for…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that it has launched Vonage…