Natural Language Active.Ai Makes Conversational Banking Available to Finastra Customers via FusionFabric.cloud AIT News Desk Mar 5, 2020 Conversational AI Platform Provider to Showcase Its App, One, by Active.Ai, at Finastra Universe New York Finastra customers can now consume…
Automation [24]7.ai Named a Leader in Ovum Decision Matrix for Intelligent Virtual Assistants AIT News Desk Feb 12, 2020 Analyst Report Recognizes 7.ai for Leadership in Unified Voice and Digital Solutions, Bot-Agent Collaboration, Deep Intent Prediction and Vertical…
Bots/Intelligent Assistants MindTouch Now a Five9 Independent Software Vendor Partner AIT News Desk Jan 29, 2020 Partnership gives Five9 Intelligent Cloud Contact Center customers scalable and extensible knowledge management capabilities designed to increase…
News Purchasing Power’s AI-Powered Virtual Agent Wins Top Honor for Excellence in Self-Service AIT News Desk Nov 21, 2019 Frost & Sullivan awards Purchasing Power® for their AI-Powered Virtual Agent created in partnership with SmartAction® to enable conversational…
News Boost.ai Launches Europe’s Leading Conversational AI in US. to Disrupt Virtual Agents AIT News Desk Mar 20, 2019 Leveraging $5 Million Strategic Investment, American Expansion to Change the Way the Banking, Insurance, and the Enterprise Handle Frontline Customer…
Machine Learning MEDITECH Joins Forces with Nuance to Deliver AI-Powered Virtual Assistants for Healthcare AIT News Desk Feb 5, 2019 MEDITECH Expanse will be integrated with Nuance’s Dragon Medical Virtual Assistant to improve the physician and patient experience With a…
Interviews Interview with Michael Mazyar, CTO of Samanage Sudipto Ghosh Oct 23, 2018 AI will become integrated into our culture, and people will use those solutions on a daily and hourly basis without even realizing it’s AI or…
News KPMG and Google Cloud Contact Center Bring AI to the Center of Customer Service Experience Sudipto Ghosh Jul 25, 2018 KPMG's Intelligent Interactions Solution on Display at Google Cloud Next '18 Helps Clients Enrich the Customer Experience Using the Google Cloud…