SnapLogic Closes Banner Year as Enterprises Race to Harness the Power of Generative Integration
Company drives growth with record customers, partner expansions and product innovation
SnapLogic, the leader in generative integration, announced…
Browsing Tag
‘Voice Of The Customer
Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends
Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call…
Why Community and Communications are Critical to Building Your Brand
There are a few cornerstone principles to the Always-On Public Relations approach and one I’ve been promoting for many a year.
Build Your Community…
SoftwareReviews Users Reveal the Best Voice of the Customer Software to Analyze Feedback and Improve…
SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 Voice of the Customer (VOC) Emotional…
HCL Technologies Earns High Marks in 2022 Gartner Peer Insights ‘Voice of the Customer’ for Digital…
HCL Technologies earned high praise from its customers in the 2022 Gartner Peer Insights ‘Voice of the Customer’ report for Digital Commerce. Digital…
NICE Named Top Provider for Voice of the Customer by Metrigy
NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent efficiency…
Alida Named A Visionary In 2021 Gartner Magic Quadrant For Voice Of The Customer Solutions
The Gartner evaluation recognizes Alida for its vision and execution
Alida, a leader in Total Experience Management (TXM), announced it has been…
Dynatrace Rated Highest in 2021 Gartner Peer Insights Customers Choice for Application Performance…
Software intelligence company Dynatrace announced it has been named a Customers’ Choice in the September 2021 Gartner Peer Insights ‘Voice of the…
Pittsburgh (West Virginia) Tops the List of Worst Cities For Customer Service in the US
Pittsburgh has been revealed as the city with the most customer service complaints, followed by Baltimore and Atlanta. West Virginia is the worst…
Infinidat Is Recognized as a May 2021 Gartner Peer Insights Customers’ Choice for Primary Storage…
Infinidat, a leading provider of enterprise-class storage solutions, announced that the company has been named a May 2021 Gartner Peer Insights…