‘Voice Of The Customer

Company drives growth with record customers, partner expansions and product innovation SnapLogic, the leader in generative integration, announced…

Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call…

There are a few cornerstone principles to the Always-On Public Relations approach and one I’ve been promoting for many a year. Build Your Community…

SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 Voice of the Customer (VOC) Emotional…

HCL Technologies earned high praise from its customers in the 2022 Gartner Peer Insights ‘Voice of the Customer’ report for Digital Commerce. Digital…

NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent efficiency…

The Gartner evaluation recognizes Alida for its vision and execution Alida, a leader in Total Experience Management (TXM), announced it has been…

Software intelligence company Dynatrace announced it has been named a Customers’ Choice in the September 2021 Gartner Peer Insights ‘Voice of the…

Pittsburgh has been revealed as the city with the most customer service complaints, followed by Baltimore and Atlanta. West Virginia is the worst…

Infinidat, a leading provider of enterprise-class storage solutions, announced that the company has been named a May 2021 Gartner Peer Insights…