Voice Voxco Recognized in Now Tech: Voice-of-the-Customer (VoC) Vendors Report AIT News Desk Mar 3, 2021 Report from highly regarded research firm includes Voxco as a VoC specialist focused on healthcare, financial services, and retail sectors Voxco, a…
SaaS Concentrix Creates Voice of the Customer Essentials Platform to Transform Customer Interactions AIT News Desk Feb 10, 2021 Concentrix’ Essentials platform—which builds on the success of its award-winning ConcentrixCX SaaS platform—helps businesses launch a superior Voice…
Analytics Qualtrics Named a Leader in Gartner’s 2020 Magic Quadrant for Voice of the Customer AIT News Desk Dec 3, 2020 Qualtrics Recognized as the Leader in Ability to Execute in Magic Quadrant for Voice of the Customer, and a Leading Vendor in Vision Qualtrics, the…
Cloud Datadog Is Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Application Performance… AIT News Desk Oct 19, 2020 Datadog, Inc., the monitoring and security platform for cloud applications, announced that the Gartner Peer Insights ‘Voice of the Customer’:…
Voice Chorus.ai Builds Largest Patent Portfolio in Conversation Intelligence Industry AIT News Desk Sep 24, 2020 Exclusive technology unlocks the deepest insights across performance, revenue, and market intelligence Chorus.ai, the No. 1 Conversation…
SaaS Astute Acquires Socialbakers to Strengthen Customer Experience Offering With Social Media Marketing AIT News Desk Sep 9, 2020 Two industry leaders, Astute and Socialbakers join forces to provide a unified omnichannel platform for customer experience management and AI-driven…
Martech Astute Names Mark Zablan as Chief Executive Officer AIT News Desk Aug 6, 2020 Astute continues momentum, adding a proven customer experience leader to its executive team Astute, Inc. (“Astute”), a leading end-to-end customer…
Business Intelligence Sisense Named a Customers’ Choice in the Gartner Peer Insights “Voice of the Customer”: Analytics… AIT News Desk Jul 22, 2020 Evaluates Product Experience, as Rated by Users of All Sizes, Across Vertical Industries Sisense, the world’s leading analytics platform for…
Security McAfee Named 2020 Gartner Peer Insights ‘Voice of the Customer’ AIT News Desk Jul 9, 2020 McAfee, the device-to-cloud cybersecurity company, announced that it was named a 2020 Gartner Peer Insights Customers’ Choice for Enterprise Data Loss…
Analytics MeaningCloud Reveals Its Offering in Deep Text Analytics to Transform Customer Feedback Into Action AIT News Desk Apr 20, 2020 With its products for Emotion Recognition, Intention Analysis and Voice of the Customer analysis, MeaningCloud provides the most complete…